Warranties/guarantees

TERMS AND CONDITIONS

English

Below you will find some general information about our policies. Please keep in mind is sole responsibility of the purchaser to revise, print or solicit any copy of this document. Please do not hesitate to call or email us with any other questions that you may have. ICF Inc. reserves the right to amend this warranty at any giving time without prior notice

 

Spanish/Español

A continuacion podras revisar la garantía provista por la fabrica  terminos, clausulas y condiciones  con relacion a la compra de pulpitos en acrilicos. Todas las ordenes hechas con ICF Inc.Island Church Furniture Inc.  estaran sujetas a estos terminos y condiciones. Es responsabilidad del cliente solicitar o imprimir copia de este documento via web Es responsabilidad del comprador leer y/o  traducir si fuese necesario el contenido de este documento. Si el cliente necesita asistencia podra solicitarlo comunicandose con nuestra empresa o escribiendo a nuestro email y con mucho gusto le atenderemos.

Disclaimer

Prices and availability subject to change without notice ICF Inc. is not responsible for any typographical errors. Chair Specifications and prices subject to change without notice.  It is assumed that you have read, understood and accepted our policies and conditions before you place your order. All terms, policy and conditions stated will apply to all accepted orders. All previous representations and statements, whether verbal or written, shall be deemed to be superseded.

Order Cancellation and Title

Cancellations must be made in writing, call immediately to notify.  If an order has already been submitted to production,  packed, or  shipped client will be responsible for return shipping expenses and 45% of the purchase total restocking charge will be incurred. Title to all furniture shall pass from the manufacturer to the purchaser (a) upon delivery to purchaser or (b) at the local warehouse' shipping dock when goods are picked up by a purchaser's agent/ carrier at which point risk of loss or damage shall be upon the purchaser.

Taxes 

Prices as noted do not include any taxes payable.  Purchaser takes responsibility and agrees to pay all taxes (local, state and federal) payable by law with respect to this transaction, and any discrepancy, error or penalties that might be disclosed in the future due to unpaid taxes. Purchasers that fail to provide government issued tax exemption certificates or forms are held fully responsible to comply with all sales tax by the municipality, state or federal agency. Prices as noted do not include any & all taxes payable.

Delayed shipments / Storage costs 

ICF Inc. will not be liable for delays related to shipping traffic,  back order,  customs clearance if applicable, weather conditions, or any other situation that may arise beyond our control.  Once the production cycle has commenced there is limited ability to delay the manufacturing process, therefore upon the completion of the order a delivery appointment will be scheduled.   Should a situation arise where ICF Inc. is required to coordinate offsite storage, it reserves the right to charge all related costs to the customer.

 Acrylic material: 

Acrylic material is provided by international supplier manufacturer Due to the nature of the product Icf Inc. will not warrant the acrylic material for any material imperfections such as but not limited to scratches, dents, air bubbles, crack, screw parts oxidation or discoloration, this difference shall not constitute reason for rejection by Purchaser  Any and all claims due to accidental damage during transit should be made towards the shipper. ICF Inc. will not be held responsible for damages of any kind.

 Frame finishes: 

Powder paint is formulated by the powder manufacturer toward the master color that is shown on the paint chips.  Slight variances in the final finish (especially color acrylic tones) should be expected, these finish variation shall not constitute reason for rejection by the Purchaser including but not limited to finish discoloration or any other effects due to humility, heat and UV Ray levels.

Return Policy:

Because of the product's nature, Pre-manufactured cannot be returned. If a manufacturer has a written return policy or agrees to take an item/s back then the customer can send the applicable product back to that factory but is responsible for all restocking fees and shipping costs in both directions. Please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. You will also be responsible for shipping the merchandise back to us. All returns must be in the original condition and packaging.

Installation, Safety and Freight Damage

Please note that freight lines are not operated by us and we are subject to their delivery schedules and rules. Unless otherwise agreed, all shipping quotes include tailgate delivery service only.  Upon arrival of the carrier, the Purchaser agrees to provide the labor required to unload the carrier, remove all packaging materials and to place the product  inside the facility.  All packaging materials are to be disposed of by the Purchaser.  Under no conditions are packaging materials to be left with the carrier/driver. Purchaser accepts responsibility for the safety of all persons.  Purchaser shall also defend and save ICF Inc harmless from all claims from persons who are injured on the premises where delivery and/or installation are performed.  Damaged merchandise will be replaced and/or repaired at our discretion. It is the responsibility of the purchaser to inspect ALL shipments received for freight damage. Make the truck driver wait for you while you inspect the chair. Failure to inspect and reject the chair will result in loss of protection.  

Refuse the damaged pulpit note any damage on the shipping ticket and after you have properly noted any damage, contact us for proper procedure in replacement options.  Failure to inspect the pulpits and follow the policy will result in loss of protection. 

Internet Pricing

Prices are subject to change at any time. Pricing errors can occasionally occur. We are not responsible for these pricing errors and will notify the buyer immediately upon finding these errors.

Governmental regulation 

Compliance, condition or requirement with all government and federal laws, codes and regulations, including but not limited to building and fire codes applicable to this purchase shall be the responsibility of the Purchaser. Purchaser is responsible to notify and solicit any design or construction requirement prior to the purchase shall be the responsibility of the Purchaser.

Warranty Information

ICF Inc. will assist the client in submitting the claim to the shipper due to any damage during transit beyond that Due to the nature of the product Icf Inc. will not warrant the acrylic material for any material imperfections such as but not limited to scratches, dents, air bubbles, crack, screw parts oxidation or discoloration, this difference shall not constitute reason for rejection by Purchaser . Any and all claims due to accidental damage during transit should be made towards the shipper. ICF Inc. will not be held responsible for damages of any kind.

Repair or replacement timelines and conditions

The unit can be brought to Service center. The manufacturer rep. will make every effort to complete repairs or replacement in a timely manner. An estimate for repair or replacement will be made and the customer will be contacted for approval.

AVISO IMPORTANTE: Todos los envíos internacionales incluyen un seguro de responsabilidad. Si nota algun daño o abnormalidad en el empaque del producto deberá reclamarlo y anotarlo en la hoja de recibo que requiere su firma. Consiguientemente deberá  tomar fotos del empaque en las areas afectadas. Una ves halla evidenciado los daños exteriores (si aplica) debera  proceder abrir la caja e inspeccionar y documentar cualquier posible daño hecho a la unidad. Todas las unidades que tamaños sobrepasen 36" de ancho deberan llegar palletizadas. ICF Inc. no sera responsable por demoras al proceso de reclamacion